Local 1122 Members Win New Contract with Crisis Services

In late September, the CWA Local 1122 bargaining team reached a tentative agreement with Crisis Services, and voted overwhelmingly to ratify the contract on October 2nd! 

Crisis Services is a multi-disciplinary, comprehensive crisis response center operating a round-the-clock mental health hotline in Erie County, NY. CWA members manage cases of domestic violence and sexual assault, as well as manage crisis situations that involve self-harm. Their duties also include taking inbound emergency calls and determining the future risk of patients before returning them to their communities. 

CWA 1122 members paused during bargaining with Crisis Services to show some solidarity to striking AT&T CWA members in District 3!

The members' key issues in this round of bargaining included wages, paid time off, and work/life balance - and they did a great job of addressing those issues. The three-year contract includes raises each year and increases in shift differentials, bilingual pay, lead-staff pay, masters-level pay, and license reimbursement.
 

CWA Local 1122 President Tom Antonio said, “We will never be able to get the wages you deserve for the incredible work you do. But, in my opinion, we did a pretty good job.”